SAFETY EXIT

COVID-19 INFORMATION

Updates on Program Services and Events

Emergency Food Distribution

To receive emergency food, please visit our Integrative Services office at:

650 Second Street, Encinitas
or call (760) 753-8300

Monday/Lunes – Friday/Viernes: 8:30 AM – 12:30* PM

*Please arrive no later than 30 minutes prior to closing to receive food services. Tickets will be provided until 12pm.

How it works: Come to our Integrative Services lobby to receive a food ticket. Then take your ticket and wait outside 6 feet apart in a line and come up to the counter table. No identification required. In keeping with social distancing, we allow one person into our lobby at a time. Face coverings are required for visits to CRC (get instructions to make your own cloth face covering).

If you need assistance outside of these hours, please email our intake desk at INTAKE@CRCNCC.ORG or call (760) 753-8300.

Domestic Violence Shelter & Hotline

CRC provides domestic violence shelter, counseling, housing assistance, resources and more. See all of our services

For help, please contact us at our toll-free 24-Hour Domestic Violence Hotline: 1-877-633-1112. If you are in immediate danger, please call 911. Trained staff are available to answer questions you have regarding resources available for victims of domestic violence, 24 hours a day. All calls remain strictly confidential. Clients may call to see if there are openings in CRC’s Domestic Violence Program, or be referred to other domestic violence services and housing that are available in San Diego County.

Integrative Services

CRC provides housing assistance, case management, benefits application assistance and more.  See all of our services

To receive assistance, please visit our Integrative Services office at:

650 Second Street, Encinitas
or call (760) 753-8300

Monday/Lunes – Friday/Viernes: 8:30 AM – 12:30 PM

Resources

Information about COVID-19

Centers for Disease Control and Prevention

San Diego County – COVID-19

San Diego County News Center

 

Emergency Funding

United Way San Diego Worker Assistance Initiative. This fund provides flexible resources to individuals impacted by layoffs and reduced working hours implemented by employers. Clients can apply at www.uwsd.org/covid19/

SDIRC Immigrant Relief Fund for immigrants in San Diego County who have lost all or part of their income due to COVID-19. Clients can apply online at https://www.immigrantsandiego.org/sdirc_immigrant_relief_fund.

 

Budgeting & Savings Tips

California Coast Credit Union has helpful budget and savings tips on their YouTube Channel.

Utilities

Internet service:

The County of San Diego has a helpful flyer with options for free and low-cost internet access during COVID-19.

San Diego Gas and Electric:

COVID-19 Updates from SDGE: https://www.sdge.com/coronavirus
Bill discount, FERA and Medical Baseline programs: sdge.com/assistance
Announcement regarding temporary suspension of service disconnections (in English).
Announcement regarding temporary suspension of service disconnections (en Espanol).

 

Managing Anxiety and Stress

5 Ways to Self-Care:

Great tips for practicing self-care during this stressful and uncertain time.

Managing Stress:

A video from the California Association of Marriage and Family Therapists

A video from the Centers for Disease Control and Prevention

Gratefulness.org

Meditations:

https://www.headspace.com/covid-19

Tips for Parents:

https://preventchildabuse.org/coronavirus-resources/


Virtual Support Group

We’re all suffering from uncertainty around Coronavirus/Covid-19. Whether it’s worry around health, finances, or loneliness, you’re not alone. These are facilitated, free video-based peer-led support groups for people to connect with and support each other. Groups will be sorted by gender, age, and topic. Groups start on Monday, March 23rd, 2020 

https://www.huddle.care/covid/?fbclid=IwAR0cKBZ70onByLuvDU9gDfJFg1RcV1P25wsAUuGid5f2AhCTcD72_obkWvU


Telephone Helplines

SAMHSA’s Disaster Distress Helpline: Call this toll-free number to be connected to the nearest crisis center for information, support, and counseling.1-800-985-5990 or text TalkWithUs to 66746. (TTY 1-800-846-8517) Disaster Distress Helpline Website: www.samhsa.gov/find-help/disaster-distress-helpline

Free non-emergency emotional support is available to anyone in the state via telephone or instant messaging operating 24/7 through California Peer-Run Warm Line, toll-free service and can be reached at 1-855-845-7415; Web Chat: https://www.mentalhealthsf.org/peer-run-warmline/

If you need assistance outside of these hours, please email our intake desk at INTAKE@CRCNCC.ORG or call (760) 753-8300.

Make a Gift

Many people in our community will need help for many months during their recovery from the effects of the pandemic.  You can help ensure CRC has the resources to help with food, safe shelter and stable housing when our neighbors come to us in need.

Thank you for your generosity!

Start a Fundraiser for CRC

Become a Community Cares Campaign Fundraiser

Get our toolkit for fundraising ideas and links to start your own fundraiser to help give food, shelter and safety to families in need during the COVID-19 crisis.

Mobilecause image in campaign description

Donate Food & Necessities

Wish List:

If you are wondering how you can help your community, we are especially in need of the following items at this time:

  • Canned soup (hearty soups, chicken noodle, chili)
  • Canned vegetables and sauces
  • Canned fruits
  • Canned foods with pull tops (for homeless individuals who don’t have a can opener)
  • Cereal, oatmeal (family-size packages), snack and granola bars
  • Bagged beans
  • Cooking oil
  • Full-size cleaning products including bleach, disinfectant, comet, laundry soap, dish soap
  • Full-size personal care products like shampoo, mouthwash, conditioner, body wash, body lotion, hand soap and toilet paper
Senior Meals Wish List: 

The following items are especially needed to provide for our meals for seniors.

  • Ready-to-eat non-perishable items such as oatmeal packets/cups, ramen, macaroni and cheese cups, fruit cups, protein shakes, granola bars, individuals snack packs, nuts, etc.
  • Uber Eats, Grubhub or DoorDash gift cards for use by clients for the weekend or for holidays when meals aren’t delivered
  • Small grocery bags to package meals for delivery
  • Utensils
  • Small travel cooler
  • Can openers

If you are a restaurant and would like to provide meals for seniors in our community, please contact us at info@crcncc.org.

How to drop off donations: 

We are offering contact-less donation drop-offs Monday through Friday, from 8:30 am to 2:00 pm via the alley behind CRC’s office at 650 Second St. in Encinitas. There you will find a donations table with donation receipts. You may leave your donations there, or if you need help unloading items, please look for a staff person in the doorway to the Food & Nutrition Center (to the right of the donations table) or contact Cindy Collins at 760-230-6307.

Additional note about donations of other items: 

Please do not drop off anything other than food and personal care items to our office on Second Street. Drop-offs of alternative items results in additional expense for us. Help us maximize our resources … please be mindful when you pack up your vehicle. Thank you for your understanding!

Do you have donations for our Resale Stores? Please visit our Resale Stores page for donation information. Thank you!

Support a Community Fundraiser for CRC

Thank you to our Community Cares Campaign supporters

Strategic Champions
Patricia Moore and Helmut Kiffmann
The John and Elizabeth Leonard Family Foundation
Mission Champions
Coastal Community Foundation
Gesner Johnson Foundation
North County COVID-19 Response Fund: Coastal Community Foundation, The Leichtag Foundation and The Rancho Santa Fe Foundation
Robert and Janice Pollock
The Jill and Darrell Shrader Philanthropic Fund
Interested in partnering with us?

If you’d like to partner with CRC to donate food or host a fundraiser, please contact us at development@crcncc.org.

April 8 – Face Coverings Required for Visits to CRC

In response to the guidance from public health officials , everyone coming to CRC for food or assistance must wear a facial covering.
The cloth facial coverings don’t need to be hospital grade but should cover your nose and mouth. Homemade masks, bandanas and scarves are good as they can be washed and reused. You do not need to wear a facial covering when you are at home with members of your own household.

You can make your own face covering with these easy instructions.

March 20 – Program Services Hours Update

Food & Nutrition Center: 8:30 AM – 12:30 PM

Integrative Services: 8:30 AM – 12:30 PM

If you need assistance outside of these hours, please email our intake desk at INTAKE@CRCNCC.ORG or call (760) 753-8300.

March 13 – CRC Program Update

We are currently maintaining regular programming and operations at our Integrative Service Office, Food and Nutrition Center, Emergency and Transitional Shelters, Carlsbad Counseling Office and Resale Stores.  Our operating hours remain in full effect and our planned programming is running as usual.

Please note:

  • We have implemented some precautionary measures on behalf of those we serve and our volunteers in our Food and Nutrition Center with respect to the COVID-19 (coronavirus) risks. Knowing that those CRC serves are experiencing food insecurity and often have compromised health issues, effective immediately, we are changing the way we are distributing food to our clients in the Food and Nutrition Center. We will no longer provide participants the opportunity to “shop” in the Food and Nutrition Pantry, to reduce person to volunteer contact and possible transmission of the virus. Instead, we will deploy volunteers to do the shopping, reduce the time shopping and pre-select the items for participants.
  • For those who are displaying symptoms of illness or have traveled outside the country, we ask that you not come to our offices but reach out via email or phone with questions or requests for support.
  • If you have program-specific questions, please contact our intake desk at intake@crcncc.org or (760) 753-8300.

 

Community Resource Center is a place where people come to receive essential needs for day-to-day living. We are committed to ensuring our participants and community can rely on us as a partner through this time of uncertainty, while making the health and safety of our staff, clients and community a top priority.

Volunteer at our Resale Stores!

As you can imagine, we are experiencing a large number of donations and shoppers at our Resale Stores after more than two months being closed.  We have limited spots at the stores to help, but as of now most volunteer spots are still open and need to be filled. Please consider signing up for a shift as directed below:

Current Volunteers: Read and sign our “Volunteer Agreement” at this link and email it to the Volunteer Manager at srosenbaum@crcncc.org. Indicate that you would like to sign up for a volunteer shift at one of the stores We will email you with instructions on how to access the Resale Store schedule online. It is similar to the self-scheduling process for Holiday Baskets. All openings will appear, and you can sign up for any shift you choose.

New Volunteers: Complete our volunteer application at this link and we will send you more information.

We have changed our procedures in all our stores to promote the health and safety of our staff, volunteers, donors and customers. View our safety procedures

Frequently Asked Questions

COVID19 has changed the way we do things at Community Resource Center temporarily.  Please see below for some frequently asked questions for our Volunteer Program.

Are you accepting new volunteers at this time?  Our needs are constantly shifting and in an effort to reduce the number of interactions between volunteers, are striving to use a smaller volunteer work force for the time being. We are only accepting new volunteer applications for our Resale Stores at this time. Apply here 

I am over 65 and already a CRC Volunteer.  Can I still volunteer?  Due to the most recent recommendations of County and Federal Health officials, volunteers 65 and over and those in the “higher risk” categories such as those with underlying health conditions, are asked to strongly consider the risks of volunteering before signing up for a shift.

What about remote volunteering?  We have some volunteer work being done remotely with current volunteers.  We do not have anything available for our larger volunteer base at this time.  We will reach out via newsletter or email if our needs change.

How do your Food Pantry Volunteers stay safe?  We have implemented new cleaning and safety protocols in the Food Pantry and have eliminated contact with participants.  We are not running like a “grocery store” at this time but rather providing emergency food bags for those who need them.  Volunteers are unloading and sorting, packing food bags and cleaning.  To the best of our ability, we are using volunteer “groups” like family or volunteer groups who stay consistent from week to week.  If there are two “groups” who come in, we are separating them into different volunteer areas to limit contact with one another.  We ask that any volunteer who is feeling sick in any way, has a fever, cough or feels shortness of breath to NOT come in.

Volunteer Appreciation Event: For those of you who are regular, ongoing volunteers for us, you should have received an invitation to our Volunteer Appreciation Event on April 23rd.  Per the social distancing recommendation of the Federal government through April 30, that event has been postponed to a later date TBA.

I’d like to volunteer at some point in the future.  What is my next step?  We will not be processing volunteer applications at this time, with the exception of Resale Store volunteers.  However, if you would like to fill out an application with us, we will reach out to you once we are able to do so.  You can also wait to fill out an application once we are recruiting new volunteers again.  We will update this FAQ page if anything changes.

What can I do NOW?  It is easy to look around and see a lot is out of our control right now.  More people than ever are in need of food and housing assistance, emergency shelter, counseling and resources.  CRC is on the front lines of providing those things.  Please see the following ways you can support CRC in our efforts to continue serving others, thank you!

Ways to help

All CRC resale stores are now open!

Please note, there are new hours for shopping and dropping off donations:

FOR SHOPPING – ALL 3 CRC RESALE STORES
Monday – Saturday: 10 AM – 5 PM
Sunday: CLOSED

FOR DONATIONS – ONLY ACCEPTED AT THE ENCINITAS STORE
Wednesday – Saturday: 10 AM – 3 PM
Sunday, Monday, Tuesday: CLOSED

Please be assured that the safety and health of our customers, employees and volunteers is our priority.

New Safety Measures for Shopping:

– All customers must wear masks to enter a store
– No outside bags are permitted
– Line spacing of 6 ft. between customers will be enforced
– Counters and doors will be cleaned every 45 minutes
– All shopping baskets will be wiped down/sprayed between each use
– Hand sanitizer is available for all shoppers at the cashier counter
– Touchless credit card terminals are activated
– Dressing rooms are closed

New Safety Measures for Donations:

CRC is receiving an increased volume of donations at this time, as are most resale and thrift stores, and the normal intake has been disrupted across the resale industry. We are grateful for all the donations we’re receiving, but we’re asking our community for their help. Due to the increased volume of donations (which fluctuates on a daily basis) and our limited storage space, we may have to limit the quantity of donations for certain items on certain days. We know this is inconvenient and we apologize in advance, but this is a day-to-day situation based on drops-off and we can’t anticipate what will happen each day. If you’d like to make sure we are open and can accept your items, please call the store before you drive over. THANK YOU for your patience and understanding.

– Donations must come pre-sorted and pre-boxed. (So, if you are donating kitchen items, clothing and books, please place into three separate bags/boxes.)
– We cannot return any bags, boxes or containers dropped off with items.
– Donors must wear masks when they are outside their vehicle to donate items

Please review the list of items we are unable to receive before packing up your vehicle. It will make your donation drop-off much faster and easier!

Please do not drop off donations at our office at 650 Second St. other than food/personal care items (view our current wish list), as we are unable to process these donations. Thank you!